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ORDER / UPLOAD How do I place an order?
Orders are processed online using credit cards. Simply select the product category from the top, select the material that works best for your application, select the size of your choice, fill out all the finishing options, i.e. hems, pockets, number of grommets, enter your artwork file name, choose your proofing options, select your shipping method and add it to your shopping cart.
How do I submit my artwork to print?
A: You can upload your artwork on the last page after the order is placed.
B: You can return to your account and look up your order and upload the artwork at a later time.
C: You can wait for your order confirmation email and use the link in that email to upload your artwork to our pre-press department.
D: You may also reply to that email with your artwork attached to it.
How do I change my order before it is printed?
Please contact us via email or phone with the changes you would like to make ASAP. Include your name and a phone number where you can easily be reached, and your order number. Once your order goes into printing process we cannot change or cancel the order.
How do I submit a special order request?
If you have an inquiry about a special order, that you do not see on our website please feel free to contact our offices. (718) 643-1454.
How do I know that you received my order?Once you have submitted your online order, an email order confirmation containing your final order total, will be emailed to you.
What if I didn't receive my order confirmation?If you haven't received your order confirmation email, please check your junk email folder or spam filter. If you still don't find it there, be sure to email us immediately at info@echodgraphics.com.
How do I obtain a receipt or Invoice for my past orders?
You can log in my account and look up your order. A Invoice is available to download for each order. You can also select the option to have the invoice emailed to you.
Can I pick up my order?
Yes, please select the pickup date option by each item when placing your order.
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